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Common Questions

GIM is providing the most efficient Digital Freight Network in Bangladesh through its online platforms. Connecting the customers to the transporter through mobile app and web-based services, we are trying to minimize the time gap and maximize the proper utilization of resources. Not only that, an online bidding system ensures the best price of the market for the customer. Now, the truck owners/drivers do not need to wait more for trips. Apart from general customers, small, medium, and large enterprises can also join GIM to connect with transporters and as a transporter to avail the services.

The digital freight network uses automatic learning and mechanization to efficiently connect shippers/customers and carriers/haulers. As the market expands it creates a flywheel impact that benefits both sides. As more customers join the network, drivers/partners have better options, fewer empty miles and fewer wasted hours allowing them to earn more per day. As more drivers join the network, capacity increases, and shippers see lower costs and higher service quality.

The digital freight network uses automatic learning and mechanization to efficiently connect shippers/customers and carriers/haulers. As the market expands it creates a flywheel impact that benefits both sides. As more customers join the network, drivers/partners have better options, fewer empty miles and fewer wasted hours allowing them to earn more per day. As more drivers join the network, capacity increases, and shippers see lower costs and higher service quality.

For Customer –
You will be able to hire trucks from anywhere without going to the truck-stands.
You will be able to choose from the different price.
There are options to choose a truck among the vast categories.
Its time saving, easy and convenient.

For Truck owner –
Get more trips by sitting at your workplace.
No need to wait for agencies to give you a trip.
Earn more with minimum efforts.
Easy, convenient, and time-saving.
You will be able to book return trips before starting your journey

Enterprise

Any SME or large enterprise who requires service from GIM’s platform can become GIM’s Enterprise customer. Enterprise customers can create trips, view bids, select bids and also can complete a trip from the website as well as GIM app.

In order to create an Enterprise account, one needs to register from GIM website https://gim.com.bd. To register, please go to “Create an Account” section from the website and select “Enterprise”. Then input your mobile number. After giving the verification code, you can input other details like Name of Company, Designation, e-mail address and other details to complete the registration.

To create a trip, a registered Enterprise customer needs to go to “Create Trips” from the left menu bar option of the website and input all mandatory details. The mandatory field information requires Pick-up date, Pick-up time, Pick-up address, Drop-off address, Truck Type & size and Type of goods. After inputting all this mandatory information, tapping on the “Create” button will create the trip from the web. An Enterprise user can use his log-in credentials to create trips from the GIM customer app as well.

 

Yes, an enterprise user can set a date filter from the “My trips” section and can filter the Requested/Booked/History trips. He can also reset the filter by tapping the “Reset” button from the filter section on the top to cancel the date filter.

Customer

There is no base fare issue. You have to place a trip request mentioning your pick-up and destination location along with your goods description (that you want to transport). The truck owners will check your trip information and interested driver will respond to your trip with their asking fare. You have to choose among responses(Bid). The asking fare may vary from driver to driver.

 

Yes, our GIM service is available all over Bangladesh except the places where trucks can not go for deliveries.

  • At first, go to the GIM app from the play-store/ app-store and install it. 
  • Select  “Create my Account”
  • Enter your mobile number and press the register button.
  • Type 4 digits verification code in the boxes from your SMS.
  • Set your password and type email id (if any).
  • Enter your name, Date of Birth (DoB), NID number.
  • Upload front and back side images of your NID card.
  •  Click the Finish button
  • You will get a success notification and soon the account will be activated.
 

In this case, kindly input the requirement in the instruction field. The charge of the labor will be discussed by the truck owner/driver.

 

Partner

  1. Use the app in either English or Bangla.
  2. Add and manage trucks and drivers to assign them to trips
  3. Search and view the desired trips you can bid on
  4. Place bids on trips
  5. View the won, lost and ongoing bids
  6. Start and complete the booked trip
  7. View invoice for the completed trips
  8. Receive notifications for a seamless experience
  9. Monitor the utilization and earning from your fleet
  10. View the trip details for available, booked, bided, live and completed trips
  11. Track your trucks and view the Dashboard for overall statistics
 

Any transport owners or agents in Bangladesh may become GIM’s partner by registering in the service. Partners will connect their own or approved trucks to GIM by providing necessary information, documents and photos. After adding the trucks, partners may find desired trips from GIM online platform.

  1. First, go to our partner app and click the Register button.
  2. Give your phone number and click the send verification SMS button.
  3. Give the verification code which you will get via SMS.
  4. If you want to register as a driver as well then click the yes button and press next.
  5. Fill up the necessary field and press finish button.
  6. You are now registered as a partner.

 5 necessary documents are required to add a truck.

  1. Truck registration certificate**
  2. Fitness certificate**
  3. Route permit paper**
  4. Tax token paper
  5. Insurance pape
 

Driver

Any driver in Bangladesh with a professional driving license may register as GIM’s driver.

  • To register as a driver first you need to get an invitation from the partner.
  • Partner will select the “Driver option” from his app and select the Plus(+) icon at the upper right corner of that page.
  • He will input the driver’s phone number in the box and send an invitation.
  • The driver will get the invitation link through SMS at his phone number.
  • By visiting the link driver will get a registration page where he needs to fill up the form with the necessary information and mandatory documents.

It’s not mandatory to have your own truck but if you drive someone else truck then the owner of the truck must have to know about your registration at GIM. We will communicate with the owner to verify the issue.

  • First login to your GIM driver account from our website gim.com.bd
  • Click on the “Driving licence Tab” from the left menu bar.
  • Here you can update Driving license number, Expiry date, the front page of your driving license, and the back page of your driving license.
  • If you want to change your fleet owner then you can change that from here as well.

Agent

Any smartphone user who has good connection with truck providers and/or truck seekers can become GIM’s agent. One must be 18 or older to register as an Agent.

 
  • In order to be an agent, you first have to download the GIM Partner App and register as a Partner.
  • Once you are registered as a partner, you will have to share your name, contact number, and address with us so that our sales representative can reach you.
  • After information verification, your partner account will be upgraded to Agent within 24 hours.

Yes, you can be our agent too. Share your name, mobile number, and your contact address with us to become an agent. Our representative will contact you shortly.

 

The GIM service charge is 10% of the total value of each trip.